This policy describes return eligibility, refund timelines, and exceptions for physical and digital products.
Physical Products
- Unused items in original condition may be returned within 14 days of delivery.
- To begin a return, contact us with your order details.
- Refunds are issued to the original payment method once the return is received and inspected.
Digital Products
- Due to their nature, digital downloads, workbooks, and courses are generally non-refundable once accessed.
- If you experience a technical issue that prevents access, contact us so we can help.
Events and Registrations
Event registration refunds depend on the event and are described at the point of registration.
Non-Refundable Items
Custom, final-sale, and personalized items are non-refundable unless defective.
Timelines
Refunds typically appear within 5–10 business days after processing, depending on your payment provider.
Contact
Questions about returns or refunds can be sent through our contact page.